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HP Recommended
Microsoft Windows 10 (64-bit)

P3015 laserjet is very noisy when printing

It's seems like it's trying to feed from tray 1 even when the tray is empty and has not been requested.

Tray 1 just keeps rising repeatedly up to the the feed roller.

After a number of failures it eventually goes to tray 2 and prints fine (till next time)

any ideas?  clutch stuck? 

 

2 REPLIES 2
HP Recommended

It's something related to tray1 clutch, might be stuck, missing a spring or dislodged.




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HP Recommended

Spot on ... spring fell off the solenoid

Thankx

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