PAPER NO PICKUP

[SHIBABRATA]

PAPER NOT PICKUP , SOUND TICK TICK 

[Alden4]

Hi @SHIBABRATA,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

When your HP LaserJet Pro MFP M126nw printer is making a ticking sound and not picking up paper, it often indicates a problem with the paper feed mechanism. Here’s what you can do to troubleshoot and resolve the issue.

• Check Paper Tray: Make sure the paper stack in the tray is not stuck together or misaligned. Remove the paper stack, fan the edges to separate the sheets, and then align them properly before reloading into the tray.
• Paper Type and Condition: Ensure that the paper you're using meets the printer's specifications (type and weight). Low-quality or damp paper can cause feeding issues.
• Paper Guides: Adjust the paper guides in the tray to fit snugly against the paper stack. Improper alignment can lead to feeding problems.
• Printer Rollers: Clean the pickup roller and separation pad. Dust, paper fiber, or debris on these components can prevent proper paper pickup. Use a lint-free cloth lightly moistened with water to clean them.
• Reset Printer: Turn off the printer, disconnect the power cord, and wait for about 60 seconds. Then, reconnect the power cord and turn on the printer. This can sometimes clear temporary errors causing the issue.
• Check for Jammed Paper: Even if you don't see paper jams, inspect the entire paper path for any small pieces of paper that may be causing the problem.
• Update Firmware: Ensure your printer has the latest firmware installed. Sometimes, firmware updates include fixes for paper feeding issues.

By following these steps, you should be able to troubleshoot and resolve the paper pickup issue with your HP LaserJet Pro MFP M126nw printer.

I hope this helps.

Take care and have a good day.

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Alden4

HP Support