• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
Locked

‎02-08-2023 07:40 AM - last edited on ‎02-08-2023 11:57 AM by Retired

HP Recommended

WELL COMMUNITY HP DOES NOT WANT TO SUPPORT AN ISSUE WITH WINDOWS 11 64 BIT. THE HP PRINTER DOES NOT RECOGZINE 8.5 X 11 PAPER . APPARENTLY THEY HAVE DEVISED A WAY TO FORCE YOU TO BUY A NEW PRINTER

MY Printer is a HP Officejet 3830 . Was working fine until the Microsoft update  of 1/23/2023 gave me a blue screen.    

1 REPLY 1

‎02-08-2023 08:09 AM

HP Recommended

Bernard42_0-1675868620970.jpeg

 

 

         Hello RICHARD_OLD,

 

 

Here is a link that will help you go back:

 

 

https://support.microsoft.com/fr-fr/windows/options-de-r%C3%A9cup%C3%A9ration-dans-windows-31ce2444-...

 

 

 

                                    Excellent Day.

 

 

            * Click on YES button  to say thanks, 

            * Click on the button Accepted Solution if the question is answered.

 

                 Best regards,

                      

                      

Bernard42.
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.