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    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
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HP Recommended

WELL COMMUNITY HP DOES NOT WANT TO SUPPORT AN ISSUE WITH WINDOWS 11 64 BIT. THE HP PRINTER DOES NOT RECOGZINE 8.5 X 11 PAPER . APPARENTLY THEY HAVE DEVISED A WAY TO FORCE YOU TO BUY A NEW PRINTER

MY Printer is a HP Officejet 3830 . Was working fine until the Microsoft update  of 1/23/2023 gave me a blue screen.    

1 REPLY 1
HP Recommended

Bernard42_0-1675868620970.jpeg

 

 

         Hello RICHARD_OLD,

 

 

Here is a link that will help you go back:

 

 

https://support.microsoft.com/fr-fr/windows/options-de-r%C3%A9cup%C3%A9ration-dans-windows-31ce2444-...

 

 

 

                                    Excellent Day.

 

 

            * Click on YES button  to say thanks, 

            * Click on the button Accepted Solution if the question is answered.

 

                 Best regards,

                      

                      

Bernard42.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.