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HP Recommended
HP ENVY 6455e All-in-One Printer
Microsoft Windows 10 (64-bit)

PRINTER WON'T PRINT LEGAL 8.5 X 14 PAPER.

1 REPLY 1
HP Recommended

@DOUG176 

 

Welcome to the HP Community Forum.

 

According to the documentation,

Legal size paper, single side, supported as a Custom Size

 

User manual does not include how to load this larger paper - ?

So, not sure how this would work --

If the tray is happy with longer paper and left open, then maybe?

 

Suggestions / Ideas

 

  • Install the Full Feature Software / full driver printer software
  • Create a Custom Paper Size form
  • Load the paper
  • Tray and Paper >> If possible, alert the printer to the paper size - See the User manual and / or the Embedded Web Server (EWS)
  • Set the Printing Preferences - Paper Size / type / other settings

 

NOTE:  When called from within printing software / applications, Printing Preferences might be called "Printer Properties" / "Shortcuts" / “More Settings” / “Properties” / "Printer Setup" / "Presets" or similar.

 

 

=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=

 

References / Resources / Examples

 

==============================

Printer Specifications -

 

Product Specifications for the HP ENVY 6455e All-in-One Printer (223R1A)

and

Borderless printing

Yes (up to 8.5 x 11 in, 210 x 297 mm)

Media sizes supported

Letter, 4 x 6 in, 5 x 7 in, 8 x 10 in, No. 10 envelopes

Media sizes, custom

Simplex: 3 x 5 to 8.5 x 14 in; Duplex: 3 x 5.5 to 8.5 x 12.2 in

Media types

Plain Paper; HP Photo Papers; HP Matte Brochure or Professional Paper; HP Matte Presentation Paper; HP Glossy Brochure or Professional Paper; Other Photo Inkjet Papers; Other Matte Inkjet Papers; Other Glossy Inkjet Papers; Plain Paper, Light/Recycled

Recommended media weight

20 lb

Supported media weight

Letter: 16 to 24 lb; HP envelopes: 20 to 24 lb; HP cards: up to 53 lb; HP 4 x 6 inch photo paper: up to 80 lb

 

==============================

Printer Software -

 

Video

HP Envy Pro 6455: How to set up printer on Win 10 PC with HP full solution software

 

Supported for your printer - Optional

Next Install HP Universal Scan Software - Model Dependent

 

  • Model Dependent >> HP Universal Scan Full Feature Software adds OCR libraries to installed HP Scan software.  HPUS installs a new, full featured, (and separate) HP Scan software shortcut to the Desktop.
  • Note:  HPUS can be installed as standalone or installed after the full feature printer software.
  • After the software is installed, Restart the computer and sign in

 

 HP printers - Scan as Editable Text (OCR) with HP Scan (Windows)

 

 

==============================

Printer - Custom Paper Size -

 

 

HP Document: HP Printers - Creating Custom Paper Sizes

 

Example - Windows - Create Custom Paper Size form (Printer software installed)

Custom_Paper_Size_Form_Examples_7Custom_Paper_Size_Form_Examples_7

 

 

==============================

Printer - Tray and Paper

 

Change the default paper size detected by the printer

User Guide

Page 23

 

EWS > HP Document / How-to

Use the HP printer Embedded Web Server (EWS)

 

Example - EWS - Tray and Paper

 

Open your favorite browser > type / enter Printer IP address into URL / Address bar

Tab Settings > Preferences > Tray and Paper

 

Retain_Printing_Preferences_19Retain_Printing_Preferences_19

 

==============================

Printing Preferences

 

Example - Windows - Printing Preferences

9025_Printing_Preferences_Everyday_69025_Printing_Preferences_Everyday_6

 

Notes / References

 

Paper Sizes - Chart and information - International and USA / Canada

Chart - Paper Size Dimensions

 USA - Legal Size Paper Dimensions 

 

 

HP Printer Home Page - References and Resources

Learn about your Printer  - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic Subtopic

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), Supplies, and more

Open

HP ENVY 6455e All-in-One Printer 

 

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click "Accept as Solution"

 

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.