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    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
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  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
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HP Recommended
Color Laser Jet Pro M454dw

My Color Laser Jet Pro M454dw continues to display a paper jam inside the printer. I have checked the rear door, there’s nothing there. I’ve reset my printer and that does not work. I’ve tipped it to the side to check for paper jam and still nothing. It displays event code: 13.09.14, incase helpful. Your advice is greatly appreciated! 

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