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Deskjet 2633

My Deskjet 2633 has suddenly decided it has a permanent paper jam, whenever I attempt to print something the paper initially feeds into the printer then theres a grinding noise (not pleasant) and the paper stops? No printing is done.  It also seems to be taking the paper to an angle? Almost like something has collapsed internally? 

 

Can anyone help please before I have to update, its just out of warrently typically!

 

Thanks

1 REPLY 1
HP Recommended

You have a foreign object that is blocking the paper path, that is the reason the paper is feed with the angle. If the sheet is angeled to the right the blocking object is on the left side of the paper feed path.

Remove paper and inspect the interior of the printer where you load paper.




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