• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
Guidelines
Is your printer showing an error message? Click here for tips and tricks!
HP Recommended
Microsoft Windows 11

Paper Jam Error but no jam found, did all the procedures to clear the paper jam but not paper found and still I get the Error Paper Jam........is this the end of this machine .... can anyone help!

3 REPLIES 3
HP Recommended

Which printer do you have?

If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



HP Recommended

Have the hpenvy5540 all in one.  Have tried everything on hp support. Cleaned wheels, checked for paper bits with torch,  unplugged and replugged. routers computor and printer.  Done resets.  Paper is not picked up despite the wheels turning and cartridges moving and the usual printing noises. Printer stops says clear paper jam when there isn't any jam.

Any advice gratefully received.

HP Recommended

facing the same issue. please guide me on how to fix it.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.