cancel
Showing results for 
Search instead for 
Did you mean: 
oxyjohn
New member
1 0 0 0
Message 1 of 2
121
Flag Post

Paper Jam

HP Recommended
HP Officejet Pro 8710

Printer with paper jam error cannot get paper out its very tight and there is no paper to pull out the jammed paper. I went through all the trouble shooting that was prompted still unable to get paper out.

1 REPLY 1
TEJ1602
HP Support Agent
HP Support Agent
18,719 18,696 1,532 1,508
Message 2 of 2
Flag Post
HP Recommended

@oxyjohn, Welcome to HP Support Community!

 

If you have already performed the steps from the document User Guide(page 111) and the issue persists, it could be a hardware failure.

 

Please reach out to the HP Support in your region regarding the service options for your printer.

 

Hope this helps!

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

Reply
0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation