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HP Recommended
Color Laser Jet Pro MFP M479fdw

Paper Jam  . Opened back ..can see several pieces sticking slightly out roller.Do I pull with needlenose pliers?

1 REPLY 1
HP Recommended

Gently yes, and be very careful not to damage any of the fuser rollers while doing this. This engine design can be tricky when jams happen in the back.

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