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03-28-2022 06:36 PM
Hey guy's, I hope someone can giveme some insite because this issue is driving me crazy! I had a document jam in my printer, which I removed but since then the printer has continued to state there is "still a Paper Jam.
I have remved ALL compartments where this can occur. I have checked over the printer, turnes off printer, turned off @ power point & wiated 5 min before turning back on. I have watched numerous video's on checking for paper jam issues, but to no avail.
Any other suggestions of what I may need to do to rectify this issue?
03-31-2022 01:30 PM
Can you please provide the model of your printer.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
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