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HP Recommended
HP OfficeJet 6954 All-in-One Printer
Microsoft Windows 11

Printer keeps saying paper jam and to turn off printer but will never shut down

1 REPLY 1
HP Recommended

@ALSkaggs 

 

Welcome to the HP Community Forum.

 

Try here --  A 'Paper Jam' Error Displays

After completing the steps to check and clean the printer, use Step 4 (Reset) to force the printer to switch off.

 

 

HP Printer Home Page - References and Resources

Learn about your Printer  - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic Subtopic

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), Supplies, and more

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HP OfficeJet 6950 All-in-One Printer series 

 

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Dragon-Fur

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