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‎09-19-2023 12:24 AM

HP Recommended
Product: HP Smart Tank 790 All-in-One

paper jam error 

Category:
3 REPLIES 3

‎09-19-2023 12:26 AM

HP Recommended

Hi I have Smart Tank 790 on this  printer paper jam error show but i check this many time and also reset the printer too but still error show 

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‎09-22-2023 01:32 AM

HP Recommended

Hi @Anuragsood,

 

Welcome to the HP Support Community. 

 

I'd like to help!

 

If you have performed all the steps from this document and still having issues, then the printer needs to be checked.

 

Hope this helps! Keep me posted for further assistance.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Nal_NR-Moderator
I am an HP Employee

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‎09-22-2023 06:11 AM

HP Recommended

The most common cause of this issue is that the paper is not aligned properly. Hope this helps.

 

 

 

 

Spoiler
I'm not an HP Employee. If this helps please click the ''Accept Solution''.
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