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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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HP Recommended
This is a frustrating design because paper stuck in the upper area or in the fuser is nearly impossible to remove unless you remove the fuser unit from the printer. Attempting to remove the paper any other way will result in a damage to the printer. There are videos on Youtube that show the steps needed to remove the fuser assembly.
If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
HP Recommended
This is a frustrating design because paper stuck in the upper area or in the fuser is nearly impossible to remove unless you remove the fuser unit from the printer. Attempting to remove the paper any other way will result in a damage to the printer. There are videos on Youtube that show the steps needed to remove the fuser assembly.
If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
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0
0
HP Recommended
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