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HP Recommended

Hi Folks, I have trouble with my Printer PSC 2410:

Please note this clip: http://www.kurago.de/Hotlinks/VID_20220629_222859.mp4

  • no matter if Copy or Print. Lets try Copy 3 times ...
  • First Paper stucks ALWAYS. ("Paper Tray empty ...")
  • Press OK. Then Message "Paper Jam" appears
    But Paper appears right in front or back view.
  • Press OK. Then stucked paper is fed out and the next 3 sheets will copy correct (!)

Any Idea ? How to Fix ? 

Thanks.

 

2 REPLIES 2
HP Recommended

Use cotton swap and clean roller that picks up paper from the tray. It's dirty or worn out.




My profile on LinkedIn

HP Recommended

This seems not to be the prob. Rollers are Clean. If Rollers are dirty problem occurs SOMETIMES. In our case ALWAYS only the first sheet in a sequence is affected, the next (I tested 50 sheets) papers work without problem. So we have no trouble with physical transport. I think its a sensor. 

my testing
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