Paper does not feed properly into printer and says there is a paper jam when there isn't one

[ventur27]

Paper not feeding properly into printer. Error message 0x6100004a  There is no paper jam

[Kumar0307]

@ventur27, Welcome to the HP Support Community! I’m here to help.

I see that you are not able to print due to this error. I believe you are using regular paper.

To know how to load the paper correctly, refer to - Loading Paper, Cards, Envelopes

To clear any jams inside the printer, follow the steps in this document - A 'Paper Jam' Error Displays

Make sure the printer carriage is moving freely - Carriage jam or E3 error

If the error persists, I'm afraid this is a hardware failure. 

Please reach out to the HP Technical Support team in your region regarding the service/replacement options for your printer if under warranty. 

You may create a case on the website to obtain a case number if required. Kindly watch this video to know how.

Keep me posted for any other assistance.

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Have a great day!