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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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Even the tiniest bit of paper can cause issues. A good way to check the printer is by using a piece of mylar to floss the paper path and push out tiny obstructions. I use a thing ruler about 2 inches wide that is made of mylar about as thick as 4 sheets of paper. Left over adhesive from a label jam is a common source of problems but you need to be able to reach it to clean the residue off.
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I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
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