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Paper either jamming/shredding

HP Recommended
HP envy pro Inkjet 6400
Microsoft Windows 10 (32-bit)

Hi, having problems with printing. Paper comes out either with  upturned corners, not aligned or ripped. There doesn't seem to be any paper jammed inside printer I can see. I have taking all the steps according to the HP app and no joy. Pls help I have tonnes of work and I'm losing the will with it

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HP Recommended

Even the tiniest bit of paper can cause issues. A good way to check the printer is by using a piece of mylar to floss the paper path and push out tiny obstructions. I use a thing ruler about 2 inches wide that is made of mylar about as thick as 4 sheets of paper. Left over adhesive from a label jam is a common source of problems but you need to be able to reach it to clean the residue off.

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I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.

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