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SHAZim
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Paper either jamming/shredding

HP Recommended
HP envy pro Inkjet 6400
Microsoft Windows 10 (32-bit)

Hi, having problems with printing. Paper comes out either with  upturned corners, not aligned or ripped. There doesn't seem to be any paper jammed inside printer I can see. I have taking all the steps according to the HP app and no joy. Pls help I have tonnes of work and I'm losing the will with it

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Repairatrooper
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HP Recommended

Even the tiniest bit of paper can cause issues. A good way to check the printer is by using a piece of mylar to floss the paper path and push out tiny obstructions. I use a thing ruler about 2 inches wide that is made of mylar about as thick as 4 sheets of paper. Left over adhesive from a label jam is a common source of problems but you need to be able to reach it to clean the residue off.

If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.


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