Paper feed is crooked and then jams!

[AngryElfLisa]

The paper gets sucked in crooked to the right and then jams. I remove the paper. Get rid of the errors. Try again. Same thing keeps happening.  I don’t know what to do! I viewed videos how to clean the rollers but I can’t even get to them!  

[Valsimot]

When the paper jams remove toner cartridge and the drum and take a photo of inside and post here the photo

[AngryElfLisa]

 

[Valsimot]

There is no jammed paper or I can't see it ?

[AngryElfLisa]

Correct.  I removed the jammed paper. Everytime I reload and try to print , the paper gets sucked in on the right corner and then jams.  

[Valsimot]

Can you please take a photo with a jammed paper and post.

[AngryElfLisa]

 

 

 

 

[Valsimot]

You have a piece of leftover paper or foreign object inside the printer that is blocking straight paper pass.

Can you take a photo of the printer's interior with jammed paper inside but without the toner and the drum I will point you where to look and examine.

[AngryElfLisa]

 

[Valsimot]

In the marked area is something that is blocking straight paper pass. Remove jammed paper, examine that area, if you can't see anything suspicious you can use some kind of thin plastic ( I use old plastic ID card ) and try to push it out. Use thin plastic and with your hand insert in marked area start the plastic will bend and push out anything that is there.