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HP Recommended
HP OfficeJet Pro 8210 Printer
Microsoft Windows 11

Paper feed is 5/8" delayed about 25% of the time. both with single sheet and stack load.  Entire image is shifted 5/8"

1 REPLY 1
HP Recommended

Hi @Steve8210,

 

Welcome to HP Support Community.  


Thank you for posting your query, I will be glad to help you.

 

If you're experiencing consistent paper feed issues with your HP Officejet Pro 8210 printer, where the paper is delayed by 5/8" about 25% of the time, there are a few troubleshooting steps you can take.

 

  • Check Paper Quality: Ensure that you are using high-quality, standard-sized paper that meets the printer's specifications. Low-quality or damaged paper can cause feed issues.
  • Adjust Paper Guides: Make sure the paper guides in the input tray are properly aligned with the paper. If they are too tight or too loose, it can lead to misfeeds.
  • Clean Paper Path and Rollers: Dust and debris can accumulate on the paper path and rollers, leading to feed issues. Gently clean the rollers and the paper path using a lint-free cloth and a small amount of distilled water.
  • Update Firmware/Drivers: Check if there are any firmware or driver updates available for your printer. Sometimes, updating the printer's software can resolve performance issues.
  • Paper Type and Size Settings: Ensure that the paper type and size settings on the printer match the actual paper you are using. Incorrect settings can result in misalignment during printing.
  • Print Calibration Page: Some printers have a calibration or alignment feature. Refer to your printer's manual to find instructions on how to print a calibration page. This can help align the printhead and improve print quality.
  • Reset Printer: Power off the printer, unplug it from the power source, and wait for a few minutes. Plug it back in, turn it on, and try printing again.
  • Check for Obstructions: Ensure there are no foreign objects, such as paper scraps or debris, inside the printer that might be causing the paper feed issues.

 

I hope this helps. 
 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Alden4
HP Support 

I am an HP Employee.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.