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‎04-16-2022 02:33 AM

HP Recommended
Product: HP Photosmart e-All-in-One Printer - D110a

This printer just stopped working less than a week ago. We took it apart and cleaned it to the best of our ability. Seems to be running, wheels moving, etc. (you can hear the noise) but the paper won't feed into the printer. Any way to fix, or will i need to purchase a new printer? This one is old, for sure, but has caused us no issues to date beside this one. Any help would be appreciated!

Category:
1 REPLY 1

‎04-20-2022 01:50 PM

HP Recommended

@MamaBearWright

 

Welcome to the HP Support Community.

 

I'd be happy to help.

 

Try the steps from here: https://support.hp.com/in-en/product/hp-photosmart-e-all-in-one-printer-series-d110/4023244/document...

 

Try a firmware update too: https://support.hp.com/us-en/document/ish_1776648-1643972-16

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day! 

 

 


I am an HP Employee

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