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04-16-2022 02:33 AM
This printer just stopped working less than a week ago. We took it apart and cleaned it to the best of our ability. Seems to be running, wheels moving, etc. (you can hear the noise) but the paper won't feed into the printer. Any way to fix, or will i need to purchase a new printer? This one is old, for sure, but has caused us no issues to date beside this one. Any help would be appreciated!
04-20-2022 01:50 PM
Welcome to the HP Support Community.
I'd be happy to help.
Try a firmware update too: https://support.hp.com/us-en/document/ish_1776648-1643972-16
Let me know if this helps.
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Have a great day!
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