-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- Printer Paper Jams & Feed Issues
- Paper feed/roller issue with HP 200 Mobile

Create an account on the HP Community to personalize your profile and ask a question
02-10-2023 06:38 AM
Hi @matts4769,
Welcome to the HP Support Community.
I'd like to help!
Perform the steps mentioned below.
Step 1: Turn the printer off and on
When you turn off the printer with the Power button, the printer automatically tries to eject any remaining paper inside the printer. When the printer restarts, it might eject the jammed paper.
Turn the printer off, wait 30 seconds, and then turn on the printer.
If the printer did not eject the jammed paper or if the printer did not turn off, continue to the next step.
Step 2: Clear any jammed paper from the output slot
Use both hands to pull out any paper from the output slot in front of the printer.
On the printer control panel, press OK on the paper jam screen.
The printer tries to clear the jam automatically.
If the paper jam error persists, continue these steps to manually clear the jam.
Remove any jammed paper and bits of torn paper that are visible from the output slot. To avoid the paper tearing, use both hands to pull out paper.
Figure : Jammed paper in output area
Try to print. If the error persists, continue to the next step.
Click here for the remaining steps.
Hope this helps! Keep me posted for further assistance.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
Nal_NR-Moderator
I am an HP Employee