Paper feeed noise and paper jam

[Lars-Goran]

When I start printing, the paper feed  makes a lot of noise. If I print on both sides, the paper is stuck when it is fed into the printer after printing the fist page. After printing a couple of pages. the printer behaves normally.

[Betty0610]

@Lars-Goran

Welcome to the HP Support Community.

Try a firmware update: https://support.hp.com/in-en/document/c02919168

Try the steps from here: https://support.hp.com/us-en/product/hp-envy-5640-e-all-in-one-printer-series/6583033/model/6658140/...

Let me know if this helps.

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

Thanks!

Have a great day!