• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Do you need to install your printer? Click here for tips and tricks!
HP Recommended
HP LaserJet Pro P1102w Printer
Microsoft Windows 10 (64-bit)

My P1102w Laserjet printer will not feed the paper straight. It pulls it to the left and jams and tears in the top center then jams.

1 REPLY 1
HP Recommended

Shine a flash light and watch the paper pick up from the tray.  When paper starts to pull left, open the cartridge door.  Inspect paper path where leading edge of paper stopped.  Usually, there is something blocking the paper path.  Send pictures if possible.  If paper makes it up into the fuser assembly, the heating element of the fuser make have failed.  If you find pieces of film like material inside your printer, you will need a fuser.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.