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Jessie3
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Message 1 of 2
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Paper is feeding through without printing document

HP Recommended
HPM201dw
Microsoft Windows 10 (32-bit)

Printer pulls in multiple pages, but does not print.

 

1 REPLY 1
Repairatrooper
Level 13
Level 13
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Message 2 of 2
Flag Post
HP Recommended

Is it pulling in multiple pages at the same time or one right after another? You could have either a sticking solenoid in the pickup assembly or a worn separation pad that is allowing too much paper to feed and when this happens the sensors are triggered in the wrong order and no printing happens because the printer can no longer track where the paper is in the system.

If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.


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