Paper jam I can't clear

[rmw45]

I've got a paper jam in the section where the ink cartridges are and I can't clear it

[sandytechy20]

@rmw45

Welcome to the HP support community.

I understand that you are getting a paper jam error, I am glad to assist you.

If you have tried all the steps mentioned in this HP document:- Click here

And if you are still unable to clear it, this might require one on one interaction to fix the issue.

I am sending you a private message with the steps to talk to HP support.

Please check the mailbox icon at the top-right corner of this screen.

I hope this helps resolve this issue completely.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.