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12-17-2021 07:01 AM
Thank you for posting on HP Support Community.
Don't worry! We are in your corner.
I understand that you are unable to print due to this error code and I appreciate your efforts to try and resolve the issue.
- What are the troubleshooting steps you have tried so far?
- Have you tried these steps: Er/04 or Er/05 Displays (Paper Jam) to resolve the issue?
Keep me posted for further assistance.
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