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  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
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HP Recommended

Printer ate the paper I was printing. Tried multiple times pushing the "X" button as instructed by the support bot. Didn't work. Use Allen wrench to take off back panel and popped 2 springs from somewhere so I need to put those back in somewhere. Still didn't find the paper that was eaten. What can I do please? So angry at myself I can't see straight. Please help... 

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