cancel
Showing results for 
Search instead for 
Did you mean: 
New member
5 3 0 0
Message 1 of 1
55
Flag Post

Paper jam with anything above 80gsm

HP Recommended
Hp colour laser 150

My printer jams and will not print on anything other than thin paper. 

it is supposed to print up to 220gsm thickness but it takes the paper in about 1 inch then says jam.

 

I am so upset as I got the printer to make invitations and I have tried to contact HP but no joy! 

Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation