I recently bought a HP LaserJet Pro M14-M17 printer. All went well until I bumped the paper mid-printing. It stopped, displaying "paper jam". The paper wasn't torn or wrinkled, but was half in and half out of the printer, and I couldn't remove it. It was held tight. The machine wouldn't resume printing, no matter what I tried. Finally, following the instructions for "paper jam", I forcefully pulled the paper out. Is there any easier way to remove an undamaged sheet of paper stuck in the printer? Cheers, Nanna-6.
Thankyou, Sandytechy20. I did find those instructions when my sheet of paper was stuck half in and half out of the printer, and I followed the directions as I understood them. I ended up dragging the paper forcefully out of the sheet exit at the top. It didn't tear, but I was afraid the force I used might damage the feed mechanism. Did I do the right thing?
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