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HP Recommended
Microsoft Windows 10 (64-bit)

Product name: HP Photosmart 7520 e-All-in-One printer. Issue: Out of paper.

I cleaned the paper load try and load the paper very times, but the printer always displays "out of paper.

It looks the printer isn't able to pick up the papers I put in the tray. 

Please help me to solve the problem. 

Thanks!

1 REPLY 1
HP Recommended

Hi @Peter1714 

 

Welcome to the HP Support Community. 

 

I'd be happy to help you! 

 

I understand that you are facing issues with the Paper load issue.

 

If you have performed all the steps. from this document and still having issues, then this could be a hardware issue. 

 

Try updating the firmware. Click here

 

Keep me posted for further assistance.


Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Nal_NR-Moderator
I am an HP Employee

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