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    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
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HP Recommended
HP Deskjet F4580 All-in-One Printer

HP8D1ABE (HP Deskjet F4500 series)

I have a single tray printer. It worked perfectly fine to print a photo on 8.5x11 photo paper. When I changed the paper size to 4x6 photo paper, it jammed. I removed the jammed photo paper and tried again with the same result. Tried reprinting same thing as I did successfully before, on 8.5x11 photo paper and problem persist. The paper, photo, regular printing paper will not pull in to be printed on at all. I've used cleaned the rollers with distilled water and no change. 

Rebecca
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