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HP Recommended

Can you use sticker paper with a Envy 5661?  Mine jams every time.

1 REPLY 1
HP Recommended

Hi @ShaggieCreator,

 

Welcome to HP Support Community.

 

Thank you for posting your query, I will be glad to help you.

 

Using sticker paper with a printer, including the HP Envy 5661, can sometimes lead to jams or other issues because sticker paper tends to be thicker and stickier than regular paper. Here are some tips to help you avoid jams when using sticker paper with your Envy 5661.

 

  • Check Paper Compatibility: Make sure that the sticker paper you are using is compatible with your printer. Check the printer's manual or specifications to see the recommended paper types and weights.
  • Adjust Paper Settings: Before printing, adjust the paper settings on your printer to match the type and thickness of the sticker paper. You can usually do this through the printer settings on your computer.
  • Use Manual Feed: If your printer has a manual feed option, try using it for the sticker paper. Manual feeding allows you to place one sheet at a time, reducing the chances of jams.
  • Fan the Paper: Before loading the sticker paper into the printer, fan the sheets to prevent them from sticking together. This can help reduce the likelihood of jams.
  • Print One Sheet at a Time: If possible, try printing one sheet of sticker paper at a time. This can prevent multiple sheets from feeding through the printer simultaneously and causing jams.
  • Check for Printer Updates: Ensure that your printer's firmware and drivers are up to date. HP often releases updates to improve compatibility and fix issues.
  • Clean the Printer: Regularly clean the printer rollers and paper path to remove any adhesive residue that may have accumulated. This can help prevent jams.

 

Remember to follow the HP guidelines and recommendations when using specialty papers like sticker paper.

 

I hope this helps.

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Alden4

HP Support 

Raj_05
HP Support Community Moderator
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