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HP Recommended
HP OfficeJet Pro 8035 All-in-One Printer
Microsoft Windows 10 (64-bit)

There is a piece of paper wrapped around one of the rollers inside the printer. (see attached photo)  There does not seem to be an easy way to remove it without taking the printer apart. IMG_6533.jpeg

1 REPLY 1
HP Recommended

You see the white gear on the right? You need to rotate ( from top to bottom) it and look at the paper to find an edge, then slowly pull the paper edge and rotating gear to remove the paper. If you just pull paper only it will break, rotating will help to pull it out easier.




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