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11-23-2021 11:07 AM
I'd like to help!
I understand you're facing flashing P and out-of-paper errors.
Try the below suggestions -
Step 1: Make sure the ink tanks are full
Before you start the priming process, make sure there is enough ink in every tank. The ink levels should be within the maximum and minimum fill lines on the ink tank.
Figure : Example of properly filled ink tanks
Maximum fill line
Minimum fill line
Step 2: Make sure the printheads are properly installed
Install the printheads properly. If you have already installed the printheads, skip to the next step.
Do not open the blue carriage latch after printhead installation unless you are installing new printheads or moving the printer long distances.
With the printer turned on, open the exterior door, and then open the printhead access door.
The printhead carriage moves to the center of the printer.
Figure : Accessing the printhead carriage
Install the printheads.
Insert the black printhead into the right slot.
Insert the tri-color printhead into the left slot.
Figure : Inserting the black and color printheads
Close the blue carriage latch by pushing down firmly until the latch snaps into place.
Figure : Closing the blue carriage latch
Step 3: Load paper
Load plain white paper in the input tray.
Raise the input tray.
Slide the paper width guide all the way to the left.
Load plain white paper into the input tray, slide the stack of paper down until it stops, and then slide the paper width guide against the edge of the paper.
Pull out the output tray, and then raise the tray extender.
Step 4: Confirm that the printer can start the printing process
After you verify that there is sufficient ink in the tanks, the printhead is latched, and paper is loaded, align the printer and then start the priming process.
On the printer control panel, press and hold the Resume button for 3 seconds to start the priming process.
The printer prints an alignment page.
The alignment page might have a small blot or smear at the bottom of the page. This is a normal during the printer's initial setup.
Figure : Pressing and holding the Resume button
Lift the scanner lid.
Place the alignment page with the print side down on the right-front corner of the scanner glass, and then close the scanner lid. Position it according to the guides around the scanner glass.
Figure : Placing the alignment page on the scanner glass
Close the scanner lid.
On the control panel, press the Start Copy Color button .
The printer aligns the printheads.
Alignment is complete when the A becomes a 0 on the control panel.
Figure : Alignment complete
If the issue persists, I'd suggest you contact HP in your region regarding the service options for your printer
Hope this helps! Keep me posted.
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