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- HP Community
- Printers
- Printer Paper Jams & Feed Issues
- Print Jam error, but no jam

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06-02-2022
09:51 AM
- last edited on
06-04-2022
10:33 AM
by
Ric_ob
Printer paper jam error, but no paper jam.
has been working fine. Printed a doc successfully, on the next small print job, got jam error. I followed the printers onscreen prompts opened removed the paper in the que, with NO paper jam. Did this several times. Still getting the error.
06-05-2022 08:30 AM
@PopPopTX
Welcome to the HP Support Community.
I'd be happy to help.
Try the steps from here: https://support.hp.com/in-en/product/hp-envy-4520-all-in-one-printer-series/5447920/document/c059424...
Let me know if this helps.
If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!
Thanks!
Have a great day!
I am an HP Employee