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HP Recommended
HP officejet pro 8710
Microsoft Windows 7 (64-bit)

I'm using windows 7 pro 64 bit 

HP office-jet pro 8710

labels are Avery 8126 for ink jet printers

Printing from papal / eBay  


the printer ejects the label and prints on plain paper

HP Recommended



Create and Print Avery 8126 / Avery 5912 template


I've checked the 8126 template.


Avery 8126 is compatible with several other templates, including the Avery 5912 template used in the previous thread as an example.


Because the two templates are essentially the same, I have not taken the time to repeat the process and create a whole new example image set for the 8126 template / process.


What does that mean?

Ignore the name of the template in the examples - for the purpose of explaining my proposed answer, 5912 and 8126 are the same.



  • I cannot offer help for using Windows 7 nor will I comment on using older versions of Office Word.
  • The content of this message assumes you have installed the Full Feature Software for the printer.
  • I don't use eBay, I don't print anything from eBay - the proposed solutions depends on standard Windows tools.




If you have not done so, download-save-install the Full Feature Software for the printer

HP Easy Start Printer Setup Software 


About 2/3 of the way through the setup, you will be given the opportunity to select the software - select the "Full" driver set (as opposed to the basic driver).


After the software is installed, Restart the computer and log in.


Full driver provides print and scan functions (even if HP Smart continues to be stubborn).





There are two templates for the same label Avery 5912 / 8126

  • Orientation Portrait - paper size 8.5"x11" - two label half sections, one above the other on one sheet of paper.
  • Orientation Landscape - paper size 8.5"x11" - two label half sections, one next to the other on one sheet of paper.

It is strongly suggested that you download / create the label at the correct orientation (the one you intend to use and print) as opposed to creating the label in one orientation and then trying to print in the other orientation.  It can be done; it is not worth the work to do so.


The example in this solution assumes orientation = Portrait


Main considerations:

  • Create the label in the proper orientation
  • Export to PDF
  • Set / Modify the Paper Size / Type in the printer - "tell the printer what you are doing" with the paper
  • Select / Use a paper type (Media) that tells the printer about the "label paper" (thicker paper than regular paper)





  • Create the label in Word
  • Save the document
  • Export to PDF


Remove regular paper from tray - replace with label paper

If the printer display panel provides you the opportunity, check both the paper size and paper type - modify as necessary.


Check / Adjust / Retain the Paper at the Printer Display Panel


Note:  This option is not applicable to printers that lack a printer display panel and might not be available on all printer models that do include a printer display panel.


Open Printer Tray,

If you have not yet done so, add desired paper type

Wait a couple of seconds…

Close Tray

IF applicable for your printer:

Look for a message on the Printer Control / Display Panel,

Click Modify (wording varies), set the paper size and type, Click OK



If the size of your Paper Size is not in the Drop-down menu,

If the selection is available in the list:

Select Custom (likely the last selection in the list)


And / Or

Embedded Web Server (EWS)


 Note:  This option is not applicable to printers connected via a USB printer cable (no network connection).



If the printer is on the network,

If the EWS feature is supported on your printer,

Use the Embedded Web Server (EWS) to view / configure your printer.

NOTE:  Laser printer options in EWS are very different from those offered in InkJet Printers.


Open your favorite browser > type / enter Printer IP address into URL / Address bar

Tab Settings > Preferences > Tray and Paper Management

If applicable, check the Advanced section (at the bottom of the Tray and Paper Management menu)

Click Apply to save changes


NOTE:  If the size of the Paper Size is not in the Drop-down menu, Select Custom (likely the last selection in the list)


NOTE:  EWS is also available in HP Smart


Set the Preferences – Windows


Printing Preferences are available directly from the driver or might be called "Printer Properties" / "Shortcuts" (or similar) from within printing software / applications.



  • Generally, Ignore this section when not relevant – for example, when using Word > Mailings > Envelopes.
  • In the case of PDF printing, set the Preferences (below) or set the Properties during the job setup.


That said, consider:

Make sure the Printing Preferences shortcut is set to "Everyday Printing" or something equally benign.  For example, don't leave the shortcut set to Booklet printing choices or other custom setups that are completely contrary to printing envelopes.



Check / enable the printer as the “Default Printer”


Settings > Devices > Printers and scanners

UNCHECK (clear box) Let Windows manage my default printer

Select (Left-Click) your printer from the list of printers > Manage > Set as Default



  1. Select and adjust settings in each category for the Media (kind of paper), source (tray), and paper size.


Settings > Devices > Printers and scanners

Left-Click on (your) Printer > Manage > Printing Preferences



Tab Printing Shortcuts > Click / Highlight your preferred shortcut > Click Apply > Click OK to exit


NOTE - Make changes to a Shortcut

  • Select a shortcut and adjust the settings for paper, source (tray), other settings / Tabs
  • Scan Menu for HP Scan >>  If there is a More > section, check / adjust settings in the sub-sections > Click OK to save sub-menu changes
  • If supported, save the edited shortcut or use “Save As” or “Create Custom Shortcut” to save as a new / different file name
  • Click OK to save the setup




Open the PDF file in Adobe Reader DC 

Set the main menu options

Select Properties - select options

NOTE:  If your printer has more than one tray, select the Source (Tray #)

Click OK to leave Properties menu

When ready Click Print in main menu




References / Resources


Adobe Reader DC – Needed Whether You Use It or Not

If you have not done so,

Reinstall / Update your PDF Reader (Adobe Reader DC /Optional  Foxit Reader)

HINT:  Watch out for and UNCHECK unwanted extra software


NOTE:  Adobe Reader DC software should be installed even if you do not normally open / view / print PDF files directly from the Adobe Reader DC software.


Printer  Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, User Guides / Manuals, Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP OfficeJet Pro 8710 All-in-One Printer series 



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