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HP Recommended
HP OfficeJet Pro 8725 All-in-One Printer

The printing is being done on light card stock and not feeding consistently at the top of the page but prints fine the rest of the page.  The amount that is squished varies slightly for each page.   How can I resolve this?  If cleaning is necessary, is there a link to a video to show just what needs to be cleaned?  My guess is that something needs to be cleaned, like the pickup roller.  The user guide shows where to clean the top pickup roller when copies are made but not for the paper used to print on.

 

Below is an example of the text that is squished at the top of the page.

Print problem.jpg

1 REPLY 1
HP Recommended

@Epaphras320 

 

Welcome to the HP Community Forum.

 

This document includes cleaning instructions for the rollers:

Paper Jam Error

 

This document - Step 1 - explains how to clean the ADF:

 Automatic document feeder does not pick paper or feeds too many sheets

 

 

What the printer can do:

Printer Specifications for HP OfficeJet Pro 8700 Printers

For example, section Paper Handling

 

=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=

References / Resources

 

Print Quality

Black or Color Ink Not Printing, Other Print Quality Issues

 

HP Printer Home Page - References and Resources

Learn about your Printer  - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic Subtopic

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), Supplies, and more

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HP OfficeJet Pro 8725 All-in-One Printer 

 

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Dragon-Fur

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