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‎06-19-2022 03:12 PM

HP Recommended
Product: HP Deskjet 2540 All-in-One Printer
Operating System: Microsoft Windows 11

Hey everyone im having some weird issues with my printer?? Everytime I try and print something it either says "out of paper" when there is paper in there or it becomes a paper jam! This thing is really frustrating and wanted to ask what i should do? Ive tried restarting it and redownloading the drivers and I even got brandnew HP ink cartriges for it!! Any help would be great :))

1 REPLY 1

‎06-23-2022 06:43 AM

HP Recommended

@DustBunnyCo, Welcome to the HP Support Community! I’m here to help.

 

I see that you are not able to print due to these errors. Kindly perform the steps mentioned in these documents - An 'Out of Paper' error displays, printer does not pick paper and Attention Light Blinks (Paper Jam)

 

Make sure you are using compatible paper. Check if they are loaded correctly. Refer to - Loading Paper, Photo Paper, and Envelopes for HP Deskjet 1510, 2540, Deskjet Ink Advantage 1510, and...

 

Reinstalling the drivers will not help as this is a hardware issue.

 

Hope this helps! Let me know how it goes. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click on the YES button to reply that the response was helpful and/or to say “Thank You”.

Have a great day! 

KUMAR0307
I am an HP Employee

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