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- HP Community
- Printers
- Printer Paper Jams & Feed Issues
- Printer Error 0х6100004а

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02-20-2024 10:34 AM
Product: HP OfficeJet 6962 All-in-One Printer
My printer keeps throwing this error code and won’t let me do anything. It also keeps saying it was turned off incorrectly which it hasn’t been. I have made sure there’s no paper jam but the ink housing won’t move to the center like it’s supposed to. What is this error code? What can I do to fix it?
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