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‎01-14-2024 05:10 PM

HP Recommended
Product: HP OfficeJet Pro 6978 All-in-One Printer
Operating System: Microsoft Windows 10 (64-bit)

Can anyone advise how to fix an HP Officejet All-in-One 6978 Printer. I first got a paper jam error message. I checked all feeds for paper. There is nothing jammed. Now, I get an error message 0x6100004a. I have shut it down, turned it off, unplugged the machine and disconnected from the wall several times. The error will not clear. How do I clear this message?

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