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- HP Community
- Printers
- Printer Paper Jams & Feed Issues
- Printer Feeder Jams
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05-31-2022 12:57 PM - last edited on 05-31-2022 01:13 PM by MayS
We have an issue where the paper feeder jams up. It's not dirty, the paper is feeding correctly, there is a roller that just jams up. We have many HP printers. We have 3 of this particular model. This problem printer is the older of the three. I've been an IT pro for 20 years, so i've worked with many printers and know the steps for troubleshooting these types of issues. What bothers me most is it's 3 weeks past a warranty. We've had this printer 3 weeks past 1 year. This is the last HP printer i buy for this company and will stop recommending them to my other clients. A desktop printer should last at least 2 - 3 years, a good one goes 4 or 5, a ***bleep*** printer fails at a year.
06-04-2022 11:06 AM
@analogscott
Welcome to the HP support community.
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Sandytechy20
I am an HP Employee