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HP Recommended

I have paper in the paper-Tray but it's not sensed. I keep getting the message " To Load Paper'.

3 REPLIES 3
HP Recommended

Clarify, if you turn the printer off then on, does it immediately say there is no paper or is it when you send a print job? Are you able to make a copy automatically? If you can copy, then it is more likely a conflict between the size of paper your job needs and the size of paper that is set on the printer.

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HP Recommended

When I send the file to print, the printer starts to print and then the message comes up in the display saying "out of paper", load paper and press okay. Same senario when I try to copy. 

HP Recommended

Load Paper message comes up only when try to print or copy something.

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