• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
Locked

‎10-02-2023 07:25 AM

HP Recommended
Product: HP OfficeJet 3830 All-in-One Printer
Operating System: macOS 12.0 Monterey

My printer had a paper jam. I cleared it and could not find any other paper to remove. Printer will would not print and gave me a message to clear paper jam.  Nothing worked.  Finally got a person on the phone at HP and they advised me that my warranty was out of date and it would cost me more to fix it than it was worth.  So advised I trash my current printer and go buy a new one!  What a waste of time.  A perfectly functioning printer until a jammed piece of paper stopped it.,  No solution provided.  Seems like HP just wants to sell more printers.  If anyone knows how to fix this - help greatly appreciated. I've watched all the videos I can find and done all that was recommended - nothing worked.  Thank you.

Category:
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.