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‎02-27-2023 06:20 PM

HP Recommended
Product: HP OfficeJet Pro 8025 All-in-One Printer

Help printer code :

71.02.4A, what can be done for an out of warranty printer? Thanks! 

Category:
1 REPLY 1

‎03-03-2023 03:14 AM

HP Recommended

@Jeremie2

 

Welcome to the HP support community.

 

I understand that you want you are getting code 71.02.4A on the printer, I am glad to assist you.

You might have to perform a semi-full reset on the printer.

The reset instructions are specific for your printer and performing those steps on a different printer may brick the device.  

I am sending you a private message with the steps to reset the printer. Please check the mailbox icon at the top-right corner of this screen.

 

I hope this helps resolve this issue completely.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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