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05-17-2022 09:19 AM
@Pat19967, Welcome to the HP Support Community! I’m here to help.
Kindly elaborate on the issue for better assistance.
- Which device are you using to print?
- Is the printer not picking the paper?
- Are you using the automatic document feeder to make copies?
If yes, perform the steps mentioned in this document - Automatic document feeder does not pick paper or feeds too many sheets
Hope this helps! Let me know how it goes.
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Have a great day!
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