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HP Recommended
HP Envy 6022e

Printer does not recognised A5 paper

1 REPLY 1
HP Recommended

@Geovit 

 

Welcome to the HP Community.

 

The printer supports A5 size as a "standard" paper size selection.

Product Specifications for the HP ENVY 6022 All-in-One Printer (5SE17B) 

 

Right after loading the paper into the printer according to the instructions in the User Guide

Alert the Printer to the paper size & type in the printer tray.

 

Use the method best suited to your situation.

Example - Retain / Modify / Check Paper Size & Type - Tray and Paper Management

Retain_Printing_Preferences_10Retain_Printing_Preferences_10

 

The rest depends on the device you are using and the application or software you are using to view and submit the  job to the printer.

 

 

HP Printer Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP ENVY 6022e All-in-One Printer 

 

Printer and  HP+ service

Contact HP+ Support

OR

>>> Open your HP+ Printer Homepage > Concierge Help > Click Contact Us link in the Orange box

 

Note that Concierge assistance is only available for registered HP+ printers.

 

NOTE:  Where available, the Homepage website for the non HP+ model includes any missing "Category" sections not found in the HP+ printer site.  What?  The “+” and “not +” printers are the same printer – HP+ is a benefit / service.

 

HP+ > Benefits, Requirements, Your Responsibilities

HP+ Printing – Website / Information / FAQ

 

Thank you for participating in the HP Community.

The Community is a separate wing of the HP website - We are not an HP business group.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Helpful = Yes to say Thank You.

Question / Concern Answered, Click "Accept as Solution"

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.