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HP Recommended
HP LaserJet M14-M17 PCLmS
Microsoft Windows 10 (64-bit)

HP LaserJet M14-M17 PCLmS, was working fine. then it stopped taking paper. No paper jams, nothing block sensors. started and just acts as if it tries to take paper for 3 seconds then it stops. it is a couple of months old. Please advise

1 REPLY 1
HP Recommended

Typically if it is trying to feed and does not either the pickup roller is dirty or there is some type of blockage preventing the paper from moving. If the roller looks dirty use a water dampened cloth to clean it.

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