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‎01-06-2021 08:25 AM

HP Recommended
Product: HP ENVY 5010
Operating System: Microsoft Windows 10 (32-bit)

Printer misses top of page 

Category:
1 REPLY 1

‎01-13-2021 04:14 AM

HP Recommended

@Martin558, Welcome to the HP Support Community!

 

  • Which application are you trying to print from?
  • Have you tried printing different types of documents like PDF, Word, or Webpages and check if the issue persists?
  • What size paper are you using?

Try making a standalone copy and check if that prints fine. By this, we can conclude if this is a hardware or a driver issue.

 

Run HP Print and Scan Doctor to diagnose and fix any driver issue

Click here to download the file. Once downloaded, make sure to run the file to start the installation and click on 'Fix printing'.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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