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Printer feed issue

HP Recommended
OfficeJet Pro 8600
Microsoft Windows 10 (32-bit)

I'm trying to print envelopes. The printer tries several times to pull the envelope from the tray but fails. Any ideas?

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HP Recommended

Make sure that the feed rollers in the printer are clean and free of any residue. Use a water dampened lint free cloth to clean the rollers.

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