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‎03-15-2022 03:04 PM

HP Recommended
Product: HP OfficeJet Pro 9025 All-in-One Printer

Ink stuck to right side no paper jam that I can see

 

Category:
1 person had the same question
1 REPLY 1

‎03-18-2022 11:00 AM

HP Recommended

@Ramsey1819

 

Welcome to the HP support community.

 

I understand that printer carriage is jammed, I am glad to assist you.

Reset the printer

Reset the printer to recover from printer errors or failures.

  1. If your printer has a rechargeable battery, remove it.

  2. With the printer turned on, disconnect the power cord from the printer.

  3. Unplug the power cord from the power source.

  4. Wait 60 seconds.

  5. Reconnect the power cord to a wall outlet and to the printer.

    NOTE: 

    HP recommends plugging the printer directly into a wall outlet.

  6. Turn on the printer to complete the reset.

Update the printer firmware to install the latest updates

Here are the steps:- Click here

 

Refer to this HP document for further assistance:- Click here

 

Keep me posted.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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